Inclusive Service Design at Black Blossom Alliance is a co-creative process where healthcare teams and communities come together to shape services that are culturally relevant, safe, and accessible. We guide professionals through practical frameworks that centre lived experience and community voice in care delivery design.
Inclusive design transforms care by ensuring that the voices of those most affected are present from the start. Our approach results in services that are not only equitable, but trusted, embraced, and effective.
What We Offer
- Co-Production Workshops: Joint sessions with staff and Black & Brown communities to reimagine care pathways
- Equity Mapping: Understanding barriers to access, safety, and satisfaction across demographic groups
- Prototyping & Feedback Loops: Designing, testing and refining care processes with real community input
“Our training is rooted in authenticity and justice. We believe in creating safe spaces where professionals can grow, reflect, and change the future of maternity care.”